Managing staff performance and addressing employment issues is a critical leadership responsibility within social care. Whether dealing with performance concerns, misconduct, grievances, workplace conflict, or complaints, managers must balance fairness, accountability, legal compliance, and organisational values while maintaining positive working relationships and service quality.

The notification of serious events is a critical component of safeguarding, accountability, and regulatory compliance within children’s social care. Providers have a legal responsibility to notify Ofsted of certain incidents and events that affect the welfare, protection, or safety of children and young people. However, uncertainty often exists regarding what constitutes a notifiable event, when…

Children and young people going missing from care remains one of the most significant safeguarding challenges within children’s social care. Missing episodes are often indicators of vulnerability, exploitation, trauma, unmet needs, or difficulties within a young person’s relationships and environment. Effective responses require more than simply locating a child; they require proactive prevention, coordinated safeguarding…

Ofsted inspections can be a source of pressure. but they can also be an opportunity to showcase your service at its best. This session supports providers to move from anxiety to action, with step-by-step guidance on preparing for inspection day, aligning with the SCCIF(s), and demonstrating impact in every aspect of service delivery.

This course explores the purpose and value of key working within children’s social care and examines how effective key work contributes to positive outcomes for children and young people. Participants will consider the role of relationships, trust, consistency, and purposeful engagement in creating meaningful interventions that support progress and development. The session encourages practitioners to…