Organized by Social Care Skills (SAA Trusted Partner)
This course explores the foundations of effective communication with children and young people, recognising that the quality of relationships often determines the success of difficult conversations. Participants will examine the barriers that can affect communication, including anxiety, mistrust, previous experiences, emotional distress, developmental factors, and the impact of trauma. The session encourages professionals to reflect on their own communication styles and consider how their approach can influence engagement and outcomes.
📅 Date & Time: 16th July: 10:00 AM – 1:00 PM
📍 Live Online via Teams
Register here or using you SAA Member discount following this link.
Learning Outcomes
By the end of this course, participants will be able to:
- Understand the factors that can make conversations difficult for children, young people, and professionals.
- Apply effective communication techniques that support trust, engagement, and positive relationships.
- Utilise active listening and questioning skills to encourage meaningful dialogue.
- Recognise and respond appropriately to emotional reactions during difficult conversations.
- Adapt communication approaches to meet the developmental, emotional, and individual needs of children and young people.
- Manage conversations relating to safeguarding concerns, risk-taking behaviours, conflict, and challenging decisions.
- Promote participation and ensure that children and young people’s voices are heard and valued.
- Reflect on their own communication style and identify opportunities for professional development.
For more details about our offers and to explore other online seminars, visit Social Care Skills website: https://socialcareskills.co.uk/