Organized by Social Care Skills (SAA Trusted Partner)
Managing staff performance and addressing employment issues is a critical leadership responsibility within social care. Whether dealing with performance concerns, misconduct, grievances, workplace conflict, or complaints, managers must balance fairness, accountability, legal compliance, and organisational values while maintaining positive working relationships and service quality.
📅 Date & Time: 13th August: 10:00 AM – 1:00 PM
📍 Live Online via Teams
Register here or using you SAA Member discount following this link.
Course Highlights
- This course explores the role of managers and leaders in addressing workplace concerns and supporting staff performance within social care settings. Participants will examine the purpose and principles of disciplinary and grievance procedures and consider how effective people management contributes to safer services, stronger teams, and better outcomes for those receiving care and support.
- The seminar examines the processes involved in responding to performance concerns, misconduct allegations, grievances, workplace disputes, and complaints. Participants will explore how concerns can be identified, investigated, documented, and resolved through fair and proportionate approaches that balance organisational responsibilities with the rights and wellbeing of employees. Particular attention will be given to maintaining professionalism, objectivity, and consistency throughout the process.
For more details about our offers and to explore other online seminars, visit Social Care Skills website: https://socialcareskills.co.uk/